Last Updated: December 16, 2019
Collection and Use of Information
Information Collected or Received from You
Our primary goals in collecting information are to provide and improve our Site, to administer your use of the Site, to enable you to enjoy and easily navigate our Site, to respond to your inquiries submitted via the Site, and to periodically send you free newsletters and e-mails that directly promote our Site and our services in response to your request.
Contact Information. If you submit an inquiry or sign up for a newsletter via the Site (both referred to as “Requests“), we’ll collect certain information that can be used to identify you, such as your name and email address (“PII”).
Information Collected Using Cookies and other Web Technologies. Like many website owners and operators, we use automated data collection tools such as Cookies and Web Beacons to collect certain information.
“Web Beacons” (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Site for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Site, to monitor how many visitors view our Site, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
“Google Analytics“. We use Google Analytics and you can read more about how Google uses your information via Google Analytics here – www.google.com/policies/privacy/partners/. We have enabled some of the Google Analytics Advertising Features, specifically:
- Google Analytics Demographics and Interest Reporting
Information Related to Use of the Site. Our servers automatically record certain information about how a person uses our Site (we refer to this information as “Log Data”), whether or not you submit a Request. Log Data may include information such as a user’s Internet Protocol (IP) address, browser type, operating system, the web page that a user was visiting before accessing our Site, the pages or features of our Site to which a user browsed and the time spent on those pages or features, search terms, the links on our Site that a user clicked on and other statistics. We use Log Data to administer the Site and we analyze (and may engage third parties to analyze) Log Data to improve, customize and enhance our Site by expanding its features and functionality and tailoring them to our users’ needs and preferences.
Information Sent by Your Mobile Device. We collect certain information that your mobile device sends when you use our Site, like a device identifier, user settings, and the operating system of your device, as well as information about your use of our Site.
Information that We Share with Third Parties
We will not share any PII that we have collected from or regarding you except as described below:
Information Shared with Our Services Providers. We may engage third-party services providers to work with us to administer and provide the Site and to respond to your Requests. These third-party services providers have access to your PII only for the purpose of performing services on our behalf. Currently we share PII with the following Service Providers:
Information Disclosed in Connection with Business Transactions. Information that we collect from our users, including PII, is considered to be a business asset. Thus, if we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your PII, may be disclosed or transferred to a third party acquirer in connection with the transaction.
Information Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.
We offer you choices regarding the collection, use and sharing of your PII and we’ll respect the choices you make. You can choose to access the Site without providing your PII. Your PII is only collected in connection with a Request. Please note that if you decide not to provide us with the PII that we request, you may not be able to access all of the features of the Site.
Modifying Your Information. You can access and modify the PII associated with your Requests by email. If you want us to delete your PII, please contact us at firstname.lastname@example.org with your request. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.
Responding to Do Not Track Signals
Our Site does not have the capability to respond to “Do Not Track” signals received from various web browsers.
The Security of Your Information
We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
Links to Other Sites
Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there.
Our Policy Toward Children
Our Site is not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13 we will take steps to delete such information from our files as soon as possible.
RIGHTS OF CALIFORNIA RESIDENTS
Personal Information We Collect and Share, and For What Purpose
In the past 12 months, we have collected and shared personal information from visitors in the following circumstances when they interact with our Site, as described in detail above:
- Contact information
- Information Collected Using Cookies and Web Technologies
- Information Related to Use of the Site
- Information shared with our Service Providers
- Information disclosed in connection with Business Transactions
- Information Disclosed for Our Protection and the Protection of Others
As described in detail above, we use your personal information for a variety of purposes to operate, assess activity on, and improve the performance of our Site, including the following:
- To administer and provide the Site
- For research and development
- To communicate with you about our Site
- To market, promote, and drive engagement with our Site
- For Customer support
- For safety and security
- To protect our legitimate business interests and legal rights
Except as described in detail above, we will not share with third parties information about you without your consent.
We do not share your personal information with third parties for third party marketing purposes.
Your Rights as a California Resident
Under California law, users who are California residents have specific rights regarding their personal information. These rights are subject to certain exceptions described below. When required, we will respond to verifiable requests within 45 days unless it is reasonably necessary to extend the response time.
Right to Disclosure of Information
You have the right to request that we disclose certain information regarding our practices with respect to personal information. If you submit a valid and verifiable request and we confirm your identity and/or authority to make the request, we will disclose to you any of the following at your direction:
- The categories of personal information we have collected about you in the last 12 months.
- The categories of sources for the personal information we have collected about you in the last 12 months.
- Our business or commercial purpose for collecting that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you.
- If we disclosed your personal information to a third party for a business purpose, a list of the personal information types that each category of recipient received.
Right to Delete Personal Information
You have the right to request that we delete any of your personal information collected from you and retained, subject to certain exceptions. Upon receiving a verified request to delete your personal information, we will do so unless otherwise authorized by law.
How to Exercise these Rights
You may submit a verifiable consumer request to us for disclosure or deletion of personal information by clicking here email@example.com
Alternatively, you may call us at (844) 339-8950.
We will respond to valid and verifiable requests for disclosure or deletion of personal information free of charge, within 45 days of receipt.
In order to protect your privacy and the security of your information, we may request additional information from you to verify your identity. Any additional information you provide will be used only to verify your identity and not for any other purpose.
You may designate an authorized agent to make requests on your behalf. You must provide an authorized agent written permission to submit a request on your behalf, and we may require that you verify your identity directly with us. Alternatively, an authorized agent that has been provided power of attorney under Probate Code sections 4000-4465 may submit a request on your behalf.
Right to Opt Out of Sales of Your Personal Information
You have a right to opt-out of the sale of your personal information. You may, at any time, direct businesses that sell your personal information to third parties not to sell your personal information.
We do not sell your personal information and therefore do not provide any mechanism for you to exercise the right to opt out.
Right to Non-Discrimination
You have the right not to be discriminated against for the exercise of your California privacy rights described above.